ABOUT US

TracFone Wireless, Inc.

About TracFone

TracFone Wireless is America's largest “No-Contract” cellular service provider in the U.S. with over 15 million subscribers. TracFone Wireless is a subsidiary of América Móvil S.A.B. de C.V. ("AMX") (BMV: AMX; NYSE: AMX; Nasdaq: AMOV; LATIBEX: XAMXL), the fourth largest cell phone company in the world and the largest in all of the Americas with more than 200 million cell phone subscribers. 

Our formula for success is simple — exclusive focus on “No-Contract” cell phones and service. It’s all we do. Our customers enjoy the freedom and flexibility our services provide.  TracFone Wireless believes that cell phone ownership is a right, not a privilege and an important part of everyone’s life for success in today's world. Everyone should have the right to always know what their cell phone service will cost and no one should have to pay more than they want or can afford. TracFone Wireless believes in making the cost to own & maintain a cell phone as low as possible and TracFone Wireless never charges extra fees to activate, reactivate or cancel your service.

We market four brands that cover everyone’s needs for cellular service: TracFone brand is for light users that want the lowest out-of-pocket costs while the NET10 brand is for medium to heavy users that desire more minutes for the money. Straight Talk is for anyone that want “everything you need in a cell phone without a contract” with its “all you need” and “unlimited” plans sold exclusively at Walmart. SafeLink brand is a government supported program that provides a free cell phone and airtime each month for income-eligible customers.

Our Brands

Our Phones

TracFone Wireless offers handsets from only the leading manufacturers such as Motorola, Nokia, LG, Kyocera and Samsung. We are able to bring the highest quality phones and features to customers at the best prices. TracFone Wireless offers a range of cell phones that include candy bar style, camera flip, sliders and slider/QWERTY. Click here for phone details.

Our Coverage

TracFone Wireless is known for its coverage in 99.6% of the cellular populations. We are contracted with the major carriers to bring you the same level of coverage by providing connectivity through the same cellular towers. To verify your coverage area, service and cell phone availability, please enter your Zip Code at the Buy Phones page.

Our Retailers

TracFone Wireless markets its handsets and airtime cards at over 80,000 retail locations across the United States, Hawaii, Alaska and Puerto Rico. SafeLink is only available by registering online at safelink.com, albeit SafeLink customers may purchase TracFone airtime cards at over 80,000 retail locations.

TracFone Blog

Click here for TracFone Blog

Contact Information

  • For Customer Service
    SafeLink: 1-800-378-1684
    TracFone: 1-800-867-7183
    NET10: 1-877-836-2368
  • Mailing Address:
    TracFone Wireless, Inc.
    9700 NW 112th Avenue
    Miami, FL 33178